Allstate Insurance Agent: Pam Gleich in 1152 Wilmette Avenue

Customer Reviews about Allstate Insurance Agent: Pam Gleich:

• ★ ★ ★ ★ ★
  For twenty years I consistently have the same great service: professional, reliable, friendly, very knowledgeable, ready and willing to do extra work for the customer.
  By Dan Acuna, July 29, 2017
• ★ ☆ ☆ ☆ ☆
  If you're looking for an insurance agent who will let you down in ways you didn't even know were imaginable, Pam Gleich is the one for you! After a leak in my condo building caused extensive damage to my unit and left me without hot water, Pam did nearly nothing to help and showed absolutely no concern for my claim. When I filed a claim, I asked if someone from the agency or an adjuster could come to my unit to evaluate the damage fully. She refused. She gave me the name of an adjuster who did not contact me, even after I followed up with him and Pam every day for three days. Finally, on the third day, she said she gave me the wrong adjuster. She gave me a new adjuster who then also failed to contact me for days. Long story short, the entire process dragged on in this manner. After three weeks of this nonsense, I filed a complaint against Pam with the AllState home office. This seemed to get the ball rolling, but she had the nerve to leave me a nasty voicemail claiming that I had no reason to file the complaint. Then, she sent a renewal notice with a post-it note stating that my premium was going up. Since the corporate office did help me to get my claim resolved, I ended up staying with AllState. However, I've switched agents and hope that this one will be more useful. The bottom line is that I paid Pam for months for insurance coverage that she ultimately did not provide me. In addition to being a horrible, rotten person to work with, she did not live up to her word.
  By Narissa S., July 06, 2017

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About Allstate Insurance Agent: Pam Gleich in Wilmette